Duty Manager / Operations Manager Intern

Zoku is hiring through Hosco in Copenhagen. Are you a jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading! Zoku is not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene. TELL ME MORE During your Duty Manager Internship (starting in February 2027) you'll act as the spider in the web, ensuring Zoku’s operations are run smoothly.

You'll coach, train and set the team of Sidekicks (the operational team) up for success. The job of Duty Manager Intern is very versatile and fast-paced. You'll support the operational team when and where needed, empowering them to be at their best to provide excellent service and a true Zoku-like experience, all whilst keeping the service standards high .

You will work together with a team of enthusiastic and highly motivated Duty Managers. No day looks the same as a Duty Manager Intern… but here’s a glimpse of what you can expect: Be a smooth operator: You are very hands-on and actively support the Sidekicks on the floor to ensure that every resident receives the quintessential Zoku experience. From crafting a killer cappuccino to jumping into the hustle and bustle of the restaurant or being the contact person for (bigger) resident complaints - you're ready for anything and everything!

Trouble shooter: You act as the trouble-shooter in case of issues that arise during your shift, coordinate maintenance tasks and help in case no one is available. You'll also be responsible for the proper handling of safety and security procedures. Sidekick Coach: You'll coach, guide and train the operational team. You'll ensure that Zoku’s values are lived by on the working floor and ensure excellent service, all while having fun.

Together with your team, you'll assist in updating the working schedules of the team. Operational Jack / Jane of all trades: As part of the Duty Managers team, you'll be responsible for all Rooms Division and F&B matters. As our main contact person with our outsourced housekeeping party, you'll enjoy structuring all rooms-related procedures, managing restaurants reservations and checking the payment handling.

WHAT MAKES THE INTERNSHIP UNIQUE? You be all-around leader. You'll improve your skills in the F&B, Rooms, and M&E department. No day will look the same! You can bring your knowledge into practice. With an "Always Beta" mentality, you'll help to improve processes at Zoku. You'll get a second family. Become part of our Zoku community of fellow colleagues, residents and visitors.

You'll be part for a future-oriented hospitality concept. )You'll make a difference. As an important part of our team, you'll get plenty of responsibility and your ideas will be valued. Are social butterflies who love to connect with others and get to know new people. Have an entrepreneurial spirit and like to discover new things. Are multi-tasking pros, handling multiple tasks, projects, and responsibilities all whilst keeping a cool head and a warm heart.

Have an international background - experience in guest relations is a plus. A FEW MUST HAVES You are enrolled at university and need to do a mandatory managerial internship (min. You are available to start in February 2027 and flexible with working days/hours. Working times will vary between morning, mid-day, and evening. You have experience in a hotel or a restaurant.

WHAT’S IN IT FOR YOU? A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from. The best free staff meals, enjoyed in our social spaces overlooking the city. An internship at one of the 25 coolest hotels in the world, that feels like a second home and is . WHAT WE ARE PROUD OF Zoku combines the energy of a lifestyle brand with the warmth of a close knit team.

We challenge traditional hospitality by creating spaces where people genuinely connect, whether they’re staying for one night or several months. Next to our award-winning design and our global press fan club, we’re proud to be a certified B Corp across all our locations, meaning we care deeply about people, community, and doing business with a heart (not just as a marketing line).

WHAT IS ZOKU We’re Zoku. Designed for the new generation of business travelers, we’re so much more than a long stay hotel. We’re a place you can call your second home, even on your first visit. We’ve created a hive of private Lofts and rooftop Social Spaces, so you can stay connected and well rested as you live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities.

It will be your home city next. READY? Hit apply and tell us why this role has your name on it. Please see the full vacancy for the benefits offered by Zoku.